COVID-19 TechXpo

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FAQs

General Event Questions

What is the ASTHO COVID-19 TechXpo?

The ASTHO COVID-19 TechXpo is the first national convening of state and territorial health officials with technology and governmental partners focusing specifically on the use of technology to support the COVID-19 response. Taking place on Wednesday, March 31, 2021 from 2-7 p.m. ET, this completely virtual event will include a diverse audience of public health practitioners, technology and healthcare partners, and industry leaders.

The ASTHO COVID-19 TechXpo program will highlight thought leadership and practical tools developed to support case reporting and surveillance, laboratory testing and reporting, contact tracing and case investigation, and the various ways technology can support this historic national COVID-19 vaccination campaign. View the full agenda.

What time zone is the event scheduled in?

All times are listed in Eastern Time. During the TechXpo, the virtual platform will display the event schedule in your local time zone. Need to convert to your local time? Use an online time zone converter to make sure you are blocking the correct time for your presentation.

Can I receive CME credit for ASTHO’s COVID-19 TechXpo?

No, CME credits are not available for ASTHO's COVID-19 TechXpo.

Do I need to be a ASTHO member to attend ASTHO’s COVID-19 TechXpo?

You do not have to be an ASTHO member to attend the COVID-19 TechXpo. The event is open to all who would like to attend.

How can I become an exhibitor?

Exhibitor registration is now closed. Contact the event team if you are an exhibitor and have questions about your sponsorship.

Registration Questions

How do I register for ASTHO’s COVID-19 TechXpo?

Register for ASTHO’s 2021 COVID-19 TechXpo. Day-of-event registration is available.

What is the cost to attend ASTHO’s COVID-19 TechXpo?

There is no charge for state/local governmental agency, federal governmental agency, military, non-profit, or educational organization employees to attend ASTHO’s 2021 COVID-19 TechXpo. There is a $99 registration fee for all other groups.

What forms of payment are accepted for online registration?

We accept payment online with Visa, Mastercard or American Express credit card.

May I pay by check? Wire transfer?

If you are in the U.S., you may pay by check. To pay by check, please contact the event team.

 How do I cancel my registration? Can I get a refund (paid registrants)?

To cancel your registration, please contact the event team. Cancellations made 14 days or more in advance of the event date will receive a 100% refund. Cancellations made within 14 days of the event will incur a 50% fee. Substitutions may be processed prior to the event date at no additional fee by contacting the event team.

I am an Exhibitor. Do I need to register?

Yes, registration is required for all TechXpo participants. The ASTHO meetings team will provide exhibitors with a unique registration link.

I am a Presenter. Do I need to register?

Yes, registration is required for all TechXpo participants. The ASTHO meetings team will provide presenters with a unique registration link.

What is the Personal Information Policy for this event?

By registering for this event, you are consenting to your contact data being shared with third parties (event sponsors and vendors) participating in this event. To reserve the right not to have your data shared, please contact the event team.

What is the Photograph and Recording Permission Policy for this event?

By taking part in this virtual event, you give ASTHO full rights to use the images and recordings resulting from screenshots, video recording, and audio taping, as well as any reproductions or adaptations of this content for the promotion of its future publications or publicity materials. This may include the right to use them in printed and online publicity, social media, and other ASTHO-branded products. ASTHO is not responsible for individual attendee’s use of your image or likeness. If you do not wish to be photographed, filmed, or otherwise recorded, please contact the event team.

Who do I contact if I have questions about registering ASTHO’s COVID-19 TechXpo?

Please contact the event team if you have registration questions.

Questions About the Virtual Platform


When will I receive the instructions for attending the virtual for ASTHO’s COVID-19 TechXpo?

The week prior to the event, you will receive several email reminders including log-in instructions. If you have questions about accessing the platform, please contact the event team.

When can I login to the event platform?

You will be able to login and access the platform on Tuesday, March 30. If you would like to test your event access prior to March 30, please check out the demo (open daily from 9 a.m. – 5 p.m. ET).

How do I test my event access?

Everyone hates technical difficulties. And since your computer and internet connection are important to attend the show, let’s make sure you’re set up correctly before the show starts. We set up a demo for you to test out your computer or phone compatibility. You don't need to download anything. The event platform will work on all current browsers but works best in Firefox. Check out the demo (open daily 9 a.m. – 5 p.m. ET).

What if I need help during the event?

If need assistance prior to or during the event, help will be available. The helpdesk is located in the upper right corner of the virtual platform. You can contact Support or use the FAQ document. Additionally, there is a chat box in the lower-right corner of the platform that you can use duringshow hours. If you have questions about accessing the platform, please contact the event team.

Can I ask a question during the sessions?

Yes, we encourage you to ask questions during the live Q&A segments. The Q&A function will be available in plenary and breakout sessions.

Will there be opportunities for networking at ASTHO’s COVID-19 TechXpo?

Yes, we’ve incorporated several options for you to virtually network with participants, speakers, and exhibitors:

  • The chat feature is available in all areas of the event. Attendees can chat with everyone in a room or have a private one-on-one text, audio, or video chat.
  • Network with exhibitors in the exhibit halls. Take time to explore the exhibitors and their booths in the exhibit halls. You can watch videos that they have provided, download informational materials, and chat directly with someone from the organization.
  • The Networking Lounge is a great place to network and engage with fellow participants. You can join the group chat with all guests or message attendees directly via text, audio, or video.

Can I access and view recordings of any sessions from ASTHO’s COVID-19 TechXpo?

Your registration includes access to all session recordings. Recordings will be posted on the event platform by April 7, 2021 and will be accessible on the platform until April 30, 2021.

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