Emergency Operations Center Training

Resources for EOC Training/Activation for State and Territorial Health Agency Staff

Section I: General Information

The Emergency Operations Center (EOC) is the physical location where the coordination of information and resources to support incident management (on-scene operations) activities normally takes place. An EOC may be a temporary facility or may have a permanently established location. EOCs are used to focus on the response and initial recovery from an emergency. The core functions of an EOC include coordination, communication, resource allocation and tracking, and information collection, analysis and dissemination related to a specific incident. EOCs help form a common operating picture during an incident, provide external coordination to on-scene command, and secure additional resources. EOCs facilitate the sharing of operational information and subject matter expertise in support of incident management and response activities. EOCs may be organized by major functional disciplines (e.g., fire, law enforcement, medical services); or by jurisdiction (e.g., federal, state, regional, tribal, city, county); and are operated using the Incident Command System (ICS). While some EOCs maintain standing watch teams, most EOCs are activated to support an incident.*

*Source: Department of Homeland Security

Additional Information:

Section II: Training Curricula

Preparedness and response trainings compliant with the National Incident Management System (NIMS) for people interested or involved in EOCs. Read more »

Section III: Structure/Roles

Examples of how states and local jurisdictions implement EOCs based on the needs of an event. Read more »

Section IV: Activation/Drills

Emergency Operations Center Sequence of Actions - Example from Virginia Department of Health. Read more »

Section V: Communication

Effective risk communication strategies to provide timely information to the public and the media during an emergency. Read more »

Section VI: Assessment and Evaluation

Checklists to serve as guides for the assessment of EOC functions. Read more »

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